Frequently Asked Questions

How do acoustic panels work?

Acoustic panels absorb sound waves to reduce reverberation, preventing sound from bouncing off hard surfaces like walls and ceilings. This helps in managing noise levels, improving speech intelligibility, and providing a more comfortable acoustic environment.

Diagram of sound reflections within a room
What is NRC (Noise Reduction Coefficient)?

NRC measures the sound absorption properties of a material. An NRC rating of 0.0 means no absorption, while a rating of 1.0 indicates total sound absorption. Most acoustic panels, including PET panels, have NRC ratings ranging from 0.3 to 1.0, depending on material and thickness.

What is NRC (Noise Reduction Coefficient)?
What sizes are available for Non-Woven PET panels?

Panels are available in standard sizes of 2440mm x 1220mm, with custom sizes available on request.

What thicknesses are available?

Thicknesses range from 5mm to 150mm, depending on the acoustic performance and application. What densities are available for PET panels? Panels are available with densities ranging from 1500 GSM to 4000 GSM, offering different levels of impact resistance and sound absorption.

Are acoustic panels effective for all sound frequencies?
Acoustic panels generally absorb mid to high frequencies. For low frequencies (bass sounds), specialized solutions like bass traps or thicker panels may be required.
What are the benefits of using PET acoustic panels?
What are the benefits of using PET acoustic panels?
What are the benefits of using PET acoustic panels?

Not Soundproofing: PET panels absorb sound but do not block it from entering or leaving a space. UniVicoustic offers products that can do more than just sound absorption e.g. Uni-VicStrip that also has reflection and absorption.

Durability: PET panels are durable but can be punctured by sharp objects.

Environmental Conditions: PET panels can absorb and release moisture but are not affected by typical indoor conditions.

UniVicoustic PET panels do not fade under any normal indoor environment.

How do acoustic wall and ceiling solutions affect room aesthetics?
Acoustic panels are available in various colors, textures, and finishes. They can blend seamlessly into the room’s design or be used as decorative elements, offering both functional and aesthetic benefits.
Diagram of sound reflections in an auditorium
Do Non-Woven Acoustic Panels reduce noise from outside?
Non-Woven Acoustic Panels primarily absorb internal sound rather than blocking external noise. However, when combined with proper insulation, they can contribute to noise reduction.
Are the panels moisture-resistant?
Yes, most Non-Woven Acoustic Panels are resistant to moisture, making them suitable for environments with moderate humidity levels. However, extreme moisture may affect their performance.
How effective are these panels for soundproofing?
Non-Woven Acoustic Panels improve sound absorption within a space but are not entirely soundproof. Additional measures like wall insulation or barriers are required for full soundproofing.
What’s the difference between soundproofing and sound absorption?
Diagram comparing soundproofing and sound absorption
Soundproofing (or sound blocking) eliminates external noise, while sound absorption reduces the reverberation of sound waves within a space to enhance speech intelligibility.
How can I identify a low-quality acoustic panel?
Evaluate materials such as foam, fiberglass, rock fiber, or PET for quality. Avoid compressed foam, which is often packaging material sold as acoustic foam. Check reviews and technical specifications, and look for products tested by independent acoustic labs.
Are all budget panels inherently low quality?
Not necessarily. While there may be a correlation between price and quality, reputable brands often provide affordable yet durable options. Assess materials and craftsmanship to make an informed decision.
How often should I replace acoustic panels?
Replacement frequency depends on the material and its quality. Foam panels may degrade faster than those made of PET, rock fiber, or fiberglass, which are more durable.
Can I test an acoustic panel’s sound absorption quality?
Yes, you can test materials by speaking in front of them or using software like Room EQ Wizard with a suitable microphone. Reviewing independent lab test data is the most reliable way to assess sound absorption.
Can the panels be reused or relocated?
Yes, if installed using clips or hooks, the panels can be removed and reused in different locations.
How do PET panels handle UV resistance?
UV resistant
Do PET panels absorb odors?
Odour resistant
What type of sound frequencies do PET panels absorb best?
How does the air gap affect acoustic performance?
Can PET panels be used in conjunction with insulation to improve sound absorption?
How does PET compare to other acoustic materials?
Are PET acoustic panels fire-resistant?
What is VMT Technology?
What CNC and laser operations are possible on PET?
How consistent is the color of PET acoustic panels?
Challenges with Recycled Polyester.
Are PET panels resistant to microorganisms?
How do PET panels handle insect resistance?
Weather resistant
What is a coffered ceiling?
Do you make custom-sized panels?
What are the largest panels you can make?
Are these panels stackable?
Is there a recommended spacing between panels?
How do I install acoustic panels?

Acoustic panels can be installed using:

Tip: Always ensure the mounting surface is clean and dry before installation.

What is the recommended panel thickness for optimal sound absorption?

Panel thickness typically ranges from 10mm to 50mm. Thicker panels are more effective
at absorbing low-frequency sound, while thinner panels are ideal for higher frequencies.

What are the typical installation methods for PET panels?

Common installation methods include:

Can Non-Woven PET panels be installed outdoors?

PET panels are typically designed for indoor use. However, special waterproof finishes
and treatments can be applied for semi-outdoor applications, such as covered areas or
outdoor conference rooms.

Post-Installation Care (Dos and Don’ts)
What is the expected lifespan of Non-Woven PET panels?

With proper care, PET panels can last 10-15 years or longer. Their durability against
impact, mold, and mildew ensures a long service life in most environments.

Are the panels resistant to UV rays and color fading?

Yes, PET panels are available with UV-resistant finishes to prevent color fading,
especially when exposed to direct sunlight in open or brightly lit spaces.

How do I clean Non-Woven PET panels?

Panels can be cleaned using a soft cloth or vacuum. For stains, a mild detergent can
be applied with a damp cloth. Avoid using abrasive cleaners or solvents that could
damage the surface.

Are the panels stain-resistant?

PET panels offer basic stain resistance, particularly in textured finishes. Additional
coatings can be applied during production for enhanced stain resistance.

How are Non-Woven Acoustic Panels installed?

They can be installed using:

How do I clean and maintain the panels?
Where can I use acoustic wall and ceiling panels?

Acoustic panels can be used in:

Are acoustic panels suitable for both walls and ceilings?

Yes, acoustic solutions are available for both walls and ceilings. Ceiling panels (like
baffles or ceiling clouds) help manage sound from all directions, while wall panels
target specific reflection points to control reverberation and echo.

Can acoustic panels be used in large, open spaces?

Yes, acoustic panels can be effective in large spaces like halls, auditoriums, and malls,
where controlling sound reflection and noise is crucial.

Can PET acoustic panels be used outdoors?

Most PET panels are not UV-resistant and may degrade when exposed to elements.
Always check the manufacturer’s specifications for outdoor suitability.

How effective are PET panels in large open spaces like malls and convention centers?

PET panels can significantly reduce reverberation and improve speech clarity in large,
noisy environments like malls, airports, and convention centers. They are often installed
as ceiling clouds or wall panels.

Are PET panels suitable for auditoriums and theaters?
Suitable for auditoriums

Yes, PET panels are ideal for auditoriums and theaters. They can be used in
combination with air gaps and insulation to achieve superior sound absorption
across a wide frequency range.

Can PET panels be used in industrial spaces or factories?

Yes, PET panels can help reduce machine noise and reverberation, improving the
working environment in industrial spaces. They should be installed with appropriate
air gaps and backing insulation for maximum performance.

What’s the difference between an acoustic panel and an acoustic baffle?

Acoustic panels are used on walls, ceilings, or as space dividers, while acoustic
baffles are specifically designed to hang from the ceiling. Both serve to reduce
unwanted sound when used appropriately.

Do you make baffle panels (fabric on both sides) for hanging from the ceiling?

No, we currently do not manufacture baffle panels.

Are acoustic panels eco-friendly?

Many acoustic panels, such as PET panels, are made from recycled materials like plastic
bottles, making them an eco-friendly option. They are fully recyclable and contribute to
reducing environmental waste.

Are acoustic panels fire-resistant?
Fire retardant

Yes, most acoustic panels meet fire safety regulations and have a fire-resistant rating,
ensuring safe use in public and commercial spaces. Always check specific fire ratings
for compliance.

Are acoustic panels safe for indoor use?

Yes, most acoustic panels are non-toxic, odorless, and do not release harmful fibers
into the air, ensuring a safe and healthy environment.

UniVicoustic PET panels comes with various certifications to confirm that they are
absolutely safe for usage during their life cycle. (See the list of test certifications)

Can acoustic panels be used in high-humidity areas?

Yes, some acoustic panels are moisture-resistant and suitable for high-humidity areas
like bathrooms or kitchens. PET panels, for example, do not absorb water and can be
used in such environments.

Are PET panels environmentally friendly?
Eco-friendly and sustainable

Yes, PET panels are made from up to 70% recycled polyester and are fully
recyclable at the end of their life cycle.

What environmental certifications do the panels carry?

UniVicoustic PET panels are certified for:

Are PET panels fire-resistant?

Yes, PET panels meet Class A fire ratings under ASTM E84, ensuring they meet safety
standards for commercial and public spaces.

Are the panels safe for indoor use?

Yes, they are free from harmful chemicals and are often certified for low formaldehyde
emissions, making them safe for indoor environments.

How do VOCs impact health?

High levels of VOCs can degrade indoor air quality and lead to respiratory issues and
allergies. PET panels are a safer choice for minimizing VOC emissions.

Can I customize the design of acoustic panels?

Yes, many manufacturers offer customization options for acoustic panels, including
size, shape, color, and finish. You can also opt for CNC or laser-cut designs for intricate
patterns.

Can acoustic panels be painted or modified?

Some acoustic panels, particularly fabric-covered ones, can be painted with non-toxic,
water-based paints. However, it’s important to ensure that painting does not impact
their acoustic properties.

Are there any minimum order quantities (MOQs) for custom orders?

Yes, MOQs vary based on the level of customization. For custom sizes or prints, the
MOQ is typically 50 sheets, but this can vary based on the project’s requirements.

What is the lead time for standard PET panels?

For standard sizes and colors, the lead time is typically 2-3 weeks.

Fast delivery
What is the lead time for custom products?

For custom sizes, colors, and finishes, lead times vary from 4-6 weeks, depending on
the complexity of the order.

What customization options are available for Non-Woven PET panels?

Customization options include:

Can PET panels be printed with custom designs or logos?

Yes, through Design Transfer Technology (DTT), panels can be printed with custom
designs, logos, or patterns, including high-resolution imagery.

Are there acoustic solutions for ceilings beyond traditional panels?

Yes, acoustic baffles, clouds, and tiles are common ceiling
solutions. These can be hung from the ceiling to absorb
sound and create an aesthetically pleasing design feature.

Acoustic ceiling baffle
What types of acoustic products are available for walls and ceilings?
Does your company offer acoustic design services?

Yes, many manufacturers and providers offer acoustic design consultation to help you
determine the most suitable solution for your space, considering its size, shape, and
existing noise levels

Can I get samples or mockups before purchase?

Yes, most manufacturers provide sample panels or create mockups for design
approvals before final production.

Do you make custom-sized panels?

Yes, panels can be customized in size and shape to fit your requirements. Subject to
project MOQ.

What is VMT technology?

VMT (Virtual Material Technology) is a patented solution that allows acoustic panels
to replicate the appearance of various materials while maintaining high acoustic
performance. It combines visual aesthetics with effective sound absorption.

What solutions are available for soundproofing?

While acoustic panels primarily absorb sound, there are specialized solutions like
Uni-VicStrip and Uni-VicShape 3D that offer both absorption and reflection. These are
ideal for environments where soundproofing is also required.

What is the manufacturer’s warranty on Non-Woven PET panels?

UniVicoustic offers a 10-year manufacturer’s warranty covering structural integrity,
acoustic performance, and color fastness.

Are there any guarantees on finishes, colors, or UV resistance?

Yes, a 5-year guarantee is provided for finishes and UV resistance, ensuring that panels
will not fade or degrade under normal indoor use.

What about warranties on custom designs and printed panels?

Custom designs and printed panels are covered under the same 5-year warranty for
color fastness and design integrity, provided they are used in indoor environments.

What is PET acoustic panels?

PET acoustic panels are sound-absorbing panels made from recycled PET fibers. They are designed to improve sound quality by reducing echo and noise levels in various environments.

Acoustic wall panels absorbing sound
Why is acoustic treatment necessary?

Acoustic treatment is essential in spaces where sound control is required to
minimize noise distractions, reduce echo, and improve clarity for speech, music, or
other activities. It enhances the overall comfort and usability of a space.

What materials are used in acoustic wall and ceiling panels?

Common materials include polyester (PET) fibers, foam, fiberglass, fabric-covered
panels, and wood-based products. PET acoustic panels are particularly popular due
to their eco-friendliness, ease of installation, and excellent acoustic properties.

What are acoustic wall and ceiling solutions?

Acoustic wall and ceiling solutions are designed to manage sound within a space,
reducing noise levels, echo, and reverberation. These solutions enhance speech
clarity and improve overall acoustic comfort in environments such as offices,
auditoriums, restaurants, and more.

Are PET acoustic panels safe for indoor use?

Yes, PET panels are non-toxic, odorless, and safe for indoor use. They do not release
fibers into the air, ensuring a healthy environment. UniVicoustic offers certified safe
PET panels.

What is the difference between a soundproofing and sound absorption panel?

Soundproofing eliminates noise from external sources, while sound absorption
improves acoustics within a space by reducing reverberation.

Are acoustic panels moisture-resistant?

Yes, they are resistant to moderate levels of moisture but may be affected by
extreme humidity.

Do these panels reduce noise from outside?

They are designed to absorb internal sound, not block external noise.

How are the panels priced?

Pricing depends on factors such as size, thickness, customization (designs, patterns,
colors), quantity, and additional features like fire resistance or printing.

Do they come with a warranty?

Most manufacturers offer warranties ranging from 5 to 10 years, depending on the
product and its usage conditions.

What is the lifespan of these panels?

Non-Woven Acoustic Panels typically have a lifespan of over 10-15 years, depending on
usage and maintenance.

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